How to prep for our services:
Pick all items up off the floor (including closets). We are there to clean the carpet not pick up/move items. Smaller furniture needs to be moved to an area we are not cleaning.
We will move anything 1 man can move, EXCEPT: antiques, breakables, electronics, beds, dresser & armoires.
Move breakable from the areas we will cleaning.
Pin up floor length draperies & bed/furniture skirts.
Turn A/C down to 68 degrees couple of hours prior to our arrival (you want to create a cool dry environment for the carpet to dry in a timely matter).
Dry Time can range from 4-12 hours. Make it 68-70 degrees in the house & turn on ceiling fans. Be careful going from carpet to non-carpet flooring (slippery). Dry times can vary based on quality of carpet, air movement & condition of carpet.
Spotters - Over the counter products are the worst thig to use. What they do not lift, they have a tendency of setting the spot (may not be removable). They leave a residue which acts like a magnet for dirt or may cause browning. We suggest Vinegar & water Only.
Wicking occurs when spots re-appear as the carpet dries. Damp carpet is pulling spot/spill/soil from the padding.
Browning is a brown/yellowish appearance as carpet dries. This is caused by several things: Slow drying-tightly woven carpet, high alkalinity (spotters used prior to our arrival) or extremely dirty carpet.
Filtration Lines are dark lines along walls, by doors that are kept shut and more. Their makeup is oily and the molecules of the soils are so small that cleaning/removing them from fibers is very difficult.
Pet Urine - When animals urinate on carpeting, it goes through the backing of the carpet & into the padding. When we clean the carpet that is what we are cleaning “the carpet” not the padding. The steam will penetrate and activate the urine smell. The smell should dissipate within a few days. If smell lingers, next step is to replace the saturated padding. We provide this service, just ask us for a quote for pad replacement.